Information We Collect

• Personal Information: When you contact us or request a quote, we may collect details such as your name, email address, phone number, and any additional information you choose to provide.
• Usage Data: Our website automatically gathers information like your IP address, browser type, and access times to help us understand how our site is used and to enhance your experience.

How We Use Your Information

• Service Delivery: To provide, maintain, and improve our cleaning services and respond to your inquiries effectively.
• Communication: To contact you regarding your service requests, updates, and promotional offers, if applicable.
• Website Improvement: To analyse usage trends and enhance our website’s functionality and user experience.
• Compliance: To ensure we meet legal obligations and protect our rights.

Information Sharing and Disclosure

• We do not sell, rent, or trade your personal information to third parties.
• We may share your data with trusted service providers who assist in operating our website or conducting our business, provided they adhere to strict confidentiality agreements.
• Your information may be disclosed if required by law or to protect our rights and safety.

Cookies and Tracking Technologies

• Our website uses cookies to improve your browsing experience and to gather usage data. You can manage your cookie preferences through your browser settings.

Data Security

• We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
• While we strive to secure your data, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

• You have the right to access, update, or request the deletion of your personal information at any time.
• If you have questions or concerns about your data or wish to exercise your rights, please contact us using the information provided below.

Changes to This Privacy Policy

• We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
• Any modifications will be posted on this page with an updated effective date.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Email: steven@svsoftwashingservices.com.au
• Phone: 0434 106 296

Effective Date: 17.02.2025